FAQ's

1. What is TruBeauty Supply?

TruBeauty Supply is a beauty brand dedicated to enhancing natural beauty while promoting inner peace and well-being. We offer a range of skincare, makeup, soaps, and makeup gadgets designed to complement your unique essence.

2. Are ZenAura cosmetics safe for all skin types?

Yes, our products are formulated to be safe for all skin types. However, we recommend checking the product descriptions and labels for specific information and suitability for your skin concerns.

3. Are TruBeauty Supply products cruelty-free?

Absolutely! TruBeauty Supply is committed to cruelty-free practices. We do not test our products on animals, and we ensure our suppliers adhere to the same ethical standards.

4. Are TruBeauty Supply products vegan?

Many of our products are vegan-friendly, but not all. We clearly label our products as vegan when they meet these criteria, so you can easily identify them while browsing.

5. How can I place an order?

You can place an order on our website by adding the desired products to your cart, proceeding to checkout, and following the prompts to enter your shipping and payment information.

6. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, debit cards, and PayPal. You can select your preferred payment method during the checkout process.

7. Can I track my order?

Yes, once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status and delivery of your package.

8. What is your return policy?

Our Return and Refund Policy can be found on our website. We accept returns for damaged or defective products, as well as incorrect items received. Please refer to the policy for detailed information.

9. How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected. We provide estimated delivery times at checkout, ranging from standard to expedited shipping options.

10. Do you offer international shipping?

Yes, we offer international shipping to select destinations. Please refer to our Shipping Policy for more information and a list of countries we currently ship to.

11. Are your products environmentally friendly?

TruBeauty Supply is committed to sustainability. We use eco-friendly packaging, and we continually seek ways to reduce our environmental impact. Our goal is to create products that are both effective and eco-conscious.

12. How can I contact TruBeauty Supply's customer support?

You can reach our customer support team by emailing us. We are here to assist you with any questions, concerns, or inquiries you may have.

If you have any other questions or require further assistance, please don't hesitate to reach out to us. Your satisfaction and well-being are important to us, and we are here to provide you with exceptional service and products